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Frequently Asked Questions
Do you offer discount/shipping discounts for multiple orders?
Yes. When you buy the same item 2 times or more you save a minimum of 5% for each item. The complete list is here.
How do I install the decal?
All orders come with free instructions. You can also download the instructions in pdf or word format. Decals planet offers many tutorial videos that are available in our tutorials section.
What are the colors available for the decals?
Please click on the item in order to see the colors available, the list of colors is shown at the option section. If you need a special color not listed, please contact us.
Do you ship worldwide?
Yes, we ship anywhere in the world. (except Nigeria)
How soon can I expect my order to arrive?
Each order can take up to 5 days to be shipped after receiving the payment. For the USA & Canada, it can take up to 5 to 15 business days. As for worldwide, it usually can take up to 1 to 3 weeks.
Can I get a refund if I'm unhappy with my order?
Absolutely. We offer a 30 day satisfaction-or-money back policy. For more information click here.
Do you offer custom decals , if so what are the requirements?
Yes. Send us your idea or an image using the contact page and one of our graphic artists should respond within 24 hours.
How are the decals made?
The decals are professionaly cut with a top-of-the line vinyl cutter. This type of vinyl used is the ORACAL brand, the best on the market. It is the same used on the Nascar cars.
How do I find out the specific height of each decal?
Let's say you choose a decal of 10 inches, the height will be proportional by default. By using this, the graphic will keep its original size for a better look. If you need a specific height, please mention it in the instruction section.
What are the payment options?
We accept all major Credit Cards, Bank Account wire transfers, Echecks via the very secure paypal. Click here for more details on paypal.
Can the decals be used for outdoor purposes?
Yes , The oracal vinyl is made to resist against the worst weather, snow, rain , strong wind, your decal will stay on in excellent quality for many years.
Can I use a personal picture/image of mine?
Yes, please send us your image and one of our graphic artists will contact you.
How long do the decals last?
All of our decals last for a minimum of six years but most of the time they last a lot longer.
I was wondering the safest way to remove a sticker from my car window?

Although vinyl decals are generally installed to be permanent, they can easily be removed. Simply heat the decal with a heat gun or hair dryer (hair dryer will take longer). Then using your fingernail, lift the edge of the decal and work across the surface of the decal. Caution! Overheating the decal will result in more difficult removal because it can actually harden to the vehicle surface.

For glass windows, many people use the same razor that removes inspection stickers to remove unwanted vinyl decals. Do not use razors on the vehicles body paint! Once the vinyl decal is removed, use PREPSOL or thinners to remove any glue residue. That is it!

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